• Standard Orders: All standard orders are processed within 1–2 business days following successful payment confirmation.
• Bespoke & Bulk Orders: Customized, personalized, bulk, event, and corporate orders require additional preparation time. Timelines will be mutually agreed upon during consultation.
• Peak Periods: Processing timelines may be extended during festivals, promotional sales, high-demand periods, or scheduled maintenance.

Delivery timelines are estimates only and are not guaranteed.

• Destination delivery location.
• Courier partner availability and logistics routing.
• Weather conditions and public holidays.
• Force majeure events and unforeseen disruptions.

• WordsButMore currently delivers to selected serviceable cities and pin codes across India.
• Shipping fees are calculated dynamically at checkout.
• Additional charges may apply for express delivery, remote locations, bulk shipments, and event installations.

Customers are responsible for providing accurate delivery details and ensuring availability to receive shipments.

• Incorrect or incomplete delivery address.
• Recipient unavailable after multiple attempts.
• Refusal of delivery without prior authorization.

Our products are handcrafted using natural dried flowers.

To qualify for a replacement or refund claim, customers must:

• Record a continuous unedited unboxing video from the sealed package through inspection.
• Report damages or shortages within 24 hours of delivery.
• Submit photographs of the packaging, shipping label, and damaged product.

WordsButMore shall not be liable for delays arising from:

• Courier operational failures.
• Natural disasters and severe weather.
• Government restrictions, strikes, or transport disruptions.

We will make reasonable efforts to coordinate with logistics partners and assist customers.

Once dispatched, customers will receive tracking details via email and/or SMS, including carrier information and shipment tracking links.